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Shana Montrose
Operational Excellence Training Series

Tailored & Transformative

 You’ve hired talented people, but initiatives may fall short of the finish line. Confluescent empowers your leaders with proven frameworks to lead change, projects, and people. With these skills, true transformation becomes achievable because everyone is working together.


Inquire Here for In-Person Training

OPERATIONAL EXCELLENCE PROGRAM

Operational Excellence

The Operational Excellence Program is delivered as a four-part series: Change Management, Project Management, Program Management, and People Management. 


Everything starts with CHANGE—you’ll explore your own approach to leading it and learn how to guide others through transitions. PROJECTS are the engine of change, and this section builds your practical project management toolkit. When projects evolve into ongoing work, PROGRAMS provide structure—here you’ll focus on setting standards, maintaining consistency, and driving results. At the foundation is PEOPLE—understanding team dynamics, offering feedback that motivates, and handling conflict in a way that strengthens relationships.


Throughout the series, you’ll learn to design systems and habits that build accountability, engagement, and continuous improvement. Leaders finish the program with clear methods for aligning teams, improving performance, and sustaining real progress.


One-on-one coaching is available to help individuals apply the concepts and them them into practice. Please contact us for the coaching package. 

what you will gain from opex training

Bite-sized practical tools

 Bite-sized, practical tools that you can apply immediately, with opportunities to practice in real-time during sessions (no homework) 

Real-life case studies

 Real-life case studies that bring learning to life with stories that are fun, relevant and relatable 

Improved organizational capacity

 Improved organizational capacity through streamlined processes, stronger leadership, and more engaged staff 

Multidisciplinary framework

 A unified framework that integrates multiple operational disciplines to achieve better results, faster 

What people are saying about confluesccent training

Engaging

Step-by-step

Interactive

"I liked how engaging it was, I did not have any inclination to look at my personal email while participating. I also loved how we got a case study to get us all thinking about the same thing so we can apply the tools."

Interactive

Step-by-step

Interactive

"Hands-on learning immediately applicable to my work. I'm a hands-on learner so this helped greatly."

Step-by-step

Step-by-step

Step-by-step

"I liked the explanation then application of topic. It was a nice step-by-step approach to project management."

Relevant

Common Foundation

Step-by-step

"I liked that it was relatable to our everyday work and provided us tools to improve upon our current management skills. The information is absolutely pertinent to my job."

Common Foundation

Common Foundation

Common Foundation

"Designed with intentionality to build skill across leaders. It gave us a common foundation of skills. The small group work was awesome."

The Real Deal

Common Foundation

Common Foundation

"Many trainings are delivered by someone who was taught to give the trainings. These are taught by the curriculum designer herself. The true value is  her real-world experience."

Georgetown University's CNDLS offers training to improve adult learning.

Shana Montrose is a graduate from CNDLS, Georgetown University's center for teaching excellence, academic innovation, and learning assessment. CNDLS teaches to develop effective pedagogical practices and to employ innovative designs and technologies for teaching adults.

Shana Montrose also teaches management at the University of Colorado Denver School of Business.

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Woman Owned Business (EDWOSM) Based in Denver

Serves Boulder, Colorado Springs, Fort Collins, and Surrounding areas

Serving Rural, Mountain, and Frontier Colorado

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